A team of AI agents that runs the routine work for West Pacific Coatings
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a business — answering customers, improving search rankings, writing and scheduling marketing, and coordinating the office loop, available around the clock. We set them up and manage them, so the owner doesn't have to.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for West Pacific Coatings, with no obligation.
The AI agent team
Each agent owns one part of the business and runs it on an ongoing basis — not a feature the owner operates, but a worker X9 sets up and manages. The customer assistant is simply the most visible one.
Answers the questions homeowners and shop owners actually ask and guides them toward booking — day or night, so no enquiry goes unanswered.
Improves search rankings and content over time so more local homeowners find the business on Google — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the company's voice, without the owner lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — CRM, calendar, invoicing, dispatch — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches a coatings business depends on — "epoxy garage floor North Vancouver", "metallic floor coating North Shore" and the terms local homeowners actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for West Pacific Coatings — we are not affiliated with the company, and there is no obligation in reviewing it.
The Customer Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions customers actually ask (a flaking garage floor, a metallic showroom finish, a quote for a warehouse coating) and guides them toward booking. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the business already uses (CRM, calendar, invoicing, dispatch) as it goes. The same enquiry from the assistant moves through the office on its own — captured, answered, scheduled, confirmed — while the crew is on the floor.
"Hi — our garage floor is flaking and stained near the door in North Vancouver. Can someone come take a look this week about re-coating it?"
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the company's voice, week after week. Everything below was AI-written for West Pacific Coatings as a sample of what it produces.
A garage floor that's peeling in sheets usually isn't a "more paint" problem — it's a coat that never keyed into the slab. Before you re-coat, the fix starts with the grind underneath. That's the part we get right. #NorthVan #FloorsDoneRight
Lower Mainland tip: the dry stretch before fall is the best window to coat. An epoxy floor laid now has weeks of mild weather to cure hard — far better than fighting a damp, cold slab in January. Booking spring garage floors already. #NorthShore #EpoxySeason
Swipe-worthy, if we do say so: a stained, flaking old garage floor → a clean, glossy flake coat that wipes down in seconds and shrugs off hot tires. Same slab, completely different decade ahead. North Vancouver & the North Shore — book your before-and-after. #EpoxyFloor #BeforeAndAfter
Why North Vancouver Garage Floors Peel — and What Actually Fixes It
Between coastal damp, moisture pushing up through the slab and a coat that was never ground in, floors here get tested hard. Here's what's really lifting your coating — and the grind, prime and cure that keeps a new floor stuck down for years.
"Ground out our old flaking garage floor and laid a beautiful new flake coat. Crew was tidy, on time, and the floor is dead smooth. Would recommend."
Thank you so much — this made our day. That old floor had moisture coming up under it, so we're glad we ground it open and primed it properly before the coat. Your new floor is set up to handle whatever this North Shore winter throws at it. We're just a call away if anything ever needs a second look.
A garage floor coated to last decades.
Epoxy garage floors, shop & warehouse coatings, metallic & flake finishes across North Vancouver & the North Shore. Ground right, sealed clean — and a tidy site.
…and a print-ready services poster
The Marketing agent doesn't only write captions — it lays out finished, branded collateral. Here is a print-ready services poster it generated for West Pacific Coatings: header wordmark and capability badges, the core service lines with a real project gallery, and the contact band — exported ready for a flyer, a shopfront window, or a job-site board. Built automatically from the company's services and photos.
ground in, sealed to last.
- Flake & solid-colour epoxy
- Basements & patios
- Diamond-ground prep
- UV-stable clear topcoat
Flake coat · sealed
Solid grey · garage
Sealed slab · home- Poured metallic swirl
- Colour-flake broadcast
- Showroom & retail floors
- High-gloss topcoats
Metallic · poured swirl
Decorative · multicolour
High-gloss · polished- Industrial floor coatings
- Line-marked traffic bays
- Densify, seal & resurface
- Fast-return-to-service
Warehouse · high-gloss
Line-marked bay
Traffic floor · sealedContent like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your business needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for an epoxy & coatings crew:
Tell us the biggest time-sink in your week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for West Pacific Coatings
These agents work around the clock — answering customers, improving rankings, handling marketing and coordinating the office loop. X9 sets them up and manages them, so the owner keeps doing the work only they can do. Start with one agent, or the whole team.