A team of AI agents that runs the routine work for South Fraser Heating & Cooling
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a business — answering customers, improving search rankings, writing and scheduling marketing, and coordinating the office loop, available around the clock. We set them up and manage them, so the owner doesn't have to.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for South Fraser Heating & Cooling, with no obligation.
The AI agent team
Each agent owns one part of the business and runs it on an ongoing basis — not a feature the owner operates, but a worker X9 sets up and manages. The customer assistant is simply the most visible one.
Answers the questions homeowners actually ask and guides them toward booking — day or night, so no enquiry goes unanswered.
Improves search rankings and content over time so more local homeowners find the business on Google — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the company's voice, without the owner lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — CRM, calendar, invoicing, dispatch — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches an HVAC business depends on — "furnace repair Langley", "heat pump install Langley" and the terms local homeowners actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for South Fraser Heating & Cooling — we are not affiliated with the company, and there is no obligation in reviewing it.
The Customer Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions homeowners actually ask (a furnace that won't start, the upstairs that won't cool, a quote for a heat pump) and guides them toward booking. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the business already uses (CRM, calendar, invoicing, dispatch) as it goes. The same enquiry from the assistant moves through the office on its own — captured, answered, scheduled, confirmed — while the crew is out on a call.
"Hi — our furnace quit overnight and the house is cold in Langley. Can someone come take a look today?"
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the company's voice, week after week. Everything below was AI-written for South Fraser Heating & Cooling as a sample of what it produces.
A furnace that struggles on the coldest mornings usually isn't dying — it's often a clogged filter, a tired igniter or a system that was undersized years ago. Before the first hard freeze, run it for a morning and notice how long it takes to catch up. That's the tell. #LangleyHomes #FurnaceTuneUp
Fraser Valley fall checklist: book your furnace tune-up now, before the November rain and the first cold week hit at once. A 30-minute service in October beats a no-heat call in January. #Langley #FurnaceService
Swipe-worthy, if we do say so: a 20-year-old furnace fighting for every degree → a quiet, efficient heat pump that heats AND cools the whole house. Same home, completely different winter — and summer — ahead. Langley, book your assessment. #HeatPump #BeforeAndAfter
Heat Pump vs. Furnace: What Actually Makes Sense in the Fraser Valley
Mild wet winters and hot summers make Langley a near-ideal place for a heat pump — but not every home. Here's how to weigh a heat pump against a new furnace, and when one system beats two.
"Furnace died on the coldest night of the year and they had a tech out the next morning. Fixed it fast, explained everything, no upsell. Would recommend."
Thank you so much — this made our day. A no-heat night is no fun, so we're glad we could get you sorted quickly. Your system is set up to handle whatever this Fraser Valley winter throws at it. We're just a call away if anything ever needs a second look.
Furnace or heat pump trouble? We'll be there.
Furnace repair, heat pump & AC installs and seasonal tune-ups across Langley & the Fraser Valley. Quick quotes, clean work, no surprises.
Content like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your business needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for a heating & cooling crew:
Tell us the biggest time-sink in your week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for South Fraser Heating & Cooling
These agents work around the clock — answering customers, improving rankings, handling marketing and coordinating the office loop. X9 sets them up and manages them, so the owner keeps doing the work only they can do. Start with one agent, or the whole team.