A team of AI agents that runs the routine work for Integrity Hardwood Floors
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a business — answering customers, improving search rankings, writing and scheduling marketing, and coordinating the office loop, available around the clock. We set them up and manage them, so the owner doesn't have to.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for Integrity Hardwood Floors, with no obligation.
The AI agent team
Each agent owns one part of the business and runs it on an ongoing basis — not a feature the owner operates, but a worker X9 sets up and manages. The customer assistant is simply the most visible one.
Answers the questions homeowners actually ask and guides them toward booking — day or night, so no enquiry goes unanswered.
Improves search rankings and content over time so more local homeowners find the business on Google — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the company's voice, without the owner lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — CRM, calendar, invoicing, dispatch — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches a flooring business depends on — "hardwood floor refinishing Surrey", "engineered hardwood install Delta" and the terms local homeowners actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for Integrity Hardwood Floors — we are not affiliated with the company, and there is no obligation in reviewing it.
The Customer Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions homeowners actually ask (refinish or replace, solid vs engineered, a quote for a new floor) and guides them toward booking. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the business already uses (CRM, calendar, invoicing, dispatch) as it goes. The same enquiry from the assistant moves through the office on its own — captured, answered, scheduled, confirmed — while the crew is on their knees laying floor.
"Hi — we've got old oak floors in our place in North Delta, scratched up and a bit grey. Can someone come look at refinishing them this week?"
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the company's voice, week after week. Everything below was AI-written for Integrity Hardwood Floors as a sample of what it produces.
That grey, dull track running to the back door usually isn't worn-out wood — it's worn-out finish. Most solid hardwood can be sanded back to clean grain and re-sealed several times over its life. Before you price out new floors, ask whether yours just need refinishing. #SurreyHomes #HardwoodFloors
Lower Mainland winters mean wet boots, grit and indoor air that swings dry then damp. A solid finish and the right humidity keep your hardwood from cupping or gapping when the seasons turn. Planning a refinish? Cooler months are a great time to book it. #Delta #HardwoodCare
Swipe-worthy, if we do say so: a scratched, grey 1990s oak floor → sanded back to clean wood and re-sealed to a warm satin. Same boards, completely different room. Surrey & Delta — book your before-and-after. #HardwoodRefinishing #BeforeAndAfter
Refinish or Replace? How to Tell If Your Hardwood Floors Are Worth Saving
Scratches, grey patches and a few gaps don't mean a new floor. Here's how to tell whether your hardwood can be sanded back and refinished — and when replacement is the honest call.
"Refinished our tired oak floors and they look brand new. Tidy, on time, and the dust was way less than we feared. Would recommend."
Thank you so much — this made our day. Those original oak boards had a lot of life left in them, so we're glad we could bring them back rather than replace them. Enjoy the new old floor, and we're just a call away if anything ever needs a second look.
Bring your hardwood floors back to life.
Hardwood installation, sanding & refinishing across Surrey & Delta. Solid and engineered, laid flat and finished clean. Free written quotes.
Content like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your business needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for a hardwood flooring crew:
Tell us the biggest time-sink in your week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for Integrity Hardwood Floors
These agents work around the clock — answering customers, improving rankings, handling marketing and coordinating the office loop. X9 sets them up and manages them, so the owner keeps doing the work only they can do. Start with one agent, or the whole team.