A team of AI agents that runs the routine work for Incredible Restorations
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a business — answering customers, improving search rankings, writing and scheduling marketing, and coordinating the office loop, available around the clock. We set them up and manage them, so the owner doesn't have to.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for Incredible Restorations, with no obligation.
The AI agent team
Each agent owns one part of the business and runs it on an ongoing basis — not a feature the owner operates, but a worker X9 sets up and manages. The customer assistant is simply the most visible one.
Answers the questions homeowners ask in a crisis and guides them toward getting a crew on site — day or night, so no emergency call goes unanswered.
Improves search rankings and content over time so more local homeowners find the business on Google when disaster strikes — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the company's voice, without the owner lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — CRM, calendar, dispatch, insurance paperwork — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches a restoration company depends on — "water damage repair Burnaby", "mould removal North Vancouver" and the terms local homeowners actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for Incredible Restorations — we are not affiliated with the company, and there is no obligation in reviewing it.
The Customer Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions homeowners actually ask in a crisis (a flooding basement, mould behind a wall, smoke damage after a fire) and guides them toward getting a crew on site. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the business already uses (CRM, calendar, dispatch, insurance paperwork) as it goes. The same emergency from the assistant moves through the office on its own — captured, answered, dispatched, documented — while the crew is already on a job.
"Hi — a pipe burst and water's coming through the ceiling in our Burnaby home. We need someone now."
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the company's voice, week after week. Everything below was AI-written for Incredible Restorations as a sample of what it produces.
A water stain on the ceiling that's bigger today than yesterday isn't "drying out" — it's spreading. The longer the source runs, the more drywall, insulation and framing it touches. If you see it growing, shut the nearest water and call us. #BurnabyHomes #WaterDamage
Lower Mainland winter is hard on pipes and rooflines. A pipe that freezes overnight can let go the moment it thaws — usually while you're out. Know where your main shut-off is before you need it, and save a 24/7 restoration number now, not at 2am. #NorthShore #BurstPipe
Swipe-worthy, if we do say so: a flooded basement stripped back to studs and dried out → a clean, finished room you'd never know had been underwater. Same space, completely different ending. Burnaby & the North Shore — this is what "brought all the way back" looks like. #RestorationDoneRight #BeforeAndAfter
What To Do in the First Hour After a Basement Floods
The hours right after water gets in decide how big the repair becomes. Here's the order to do things in — safety, the shut-off, what to move, and when to call — so a bad night doesn't turn into a gutted home.
"Our basement flooded at midnight and they had a crew here within the hour. Dried it out, handled the mould, and rebuilt it better than before. Dealt with our insurance too."
Thank you so much — we're really glad we could get to you fast that night. A flood is stressful enough without chasing contractors, so handling the dry-out, the remediation and the insurance under one roof is exactly the point. Your home is set up to handle the next wet winter. We're just a call away if anything ever needs a second look.
Flooded? Fire? Mould? We answer 24/7.
Water, fire & mould damage restoration across Burnaby, Vancouver & the North Shore. Fast emergency response, one crew start to finish, insurance handled.
Content like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your business needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for a restoration crew:
Tell us the biggest time-sink in your week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for Incredible Restorations
These agents work around the clock — answering customers, improving rankings, handling marketing and coordinating the office loop. X9 sets them up and manages them, so the owner keeps doing the work only they can do. Start with one agent, or the whole team.