A team of AI agents that runs the routine work for Cronin Orthodontics
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a practice — answering patients and parents, improving search rankings, writing and scheduling marketing, and coordinating the front-desk loop, available around the clock. We set them up and manage them, so the office doesn't have to.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for Cronin Orthodontics, with no obligation.
The AI agent team
Each agent owns one part of the practice and runs it on an ongoing basis — not a feature the office operates, but a worker X9 sets up and manages. The patient assistant is simply the most visible one.
Answers the questions patients and parents actually ask and guides them toward a consult — day or night, so no enquiry goes unanswered.
Improves search rankings and content over time so more local families find the practice on Google — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the practice's voice, without the office lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — practice management, calendar, recalls, referrals — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches an orthodontic practice depends on — "orthodontist Langley", "clear aligners Langley BC", "braces for kids near me" and the terms local families actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for Cronin Orthodontics — we are not affiliated with the practice, and there is no obligation in reviewing it.
The Patient Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions patients and parents actually ask (crowded teeth, braces vs clear aligners, what a first consult involves) and guides them toward booking. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the practice already uses (practice management, calendar, recalls, referrals) as it goes. The same enquiry from the assistant moves through the front desk on its own — captured, answered, scheduled, confirmed — while the team is chairside.
"Hi — my 12-year-old's adult teeth are coming in crowded. Could we book a first consult in Langley sometime soon?"
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the practice's voice, week after week. Everything below was AI-written for Cronin Orthodontics as a sample of what it produces.
Wondering if your child is "ready" for braces? There's no single magic age — most kids benefit from a first orthodontic check around 7, long before anything needs to be done. It's a look, not a commitment. Earlier checks just mean more options later. #LangleyKids #OrthodonticCare
Braces or clear aligners? Both move teeth the same way — steady, gentle pressure over time. Braces handle the widest range of cases and never come off by accident; aligners are removable and near-invisible for the right bites. The honest answer comes from a consult, not a quiz. #ClearAligners #Braces
Adults make up more of our chairs than people expect. If you've lived with a crowded or crooked smile for years, it's genuinely never too late — and modern treatment is quieter and more discreet than the braces you remember. Langley, come in for a look. #AdultOrthodontics #LangleyBC
At What Age Should a Child First See an Orthodontist?
The short answer is earlier than most parents think. Here's what a first orthodontic check around age 7 actually looks for, why "watch and wait" is often the right plan, and how a Langley practice times treatment to a child's growth.
"They took the time to explain every option for our son without any pressure. The whole consult felt calm and clear — exactly what an anxious parent needs."
Thank you so much — this means a great deal to us. We know a first orthodontic visit can feel like a big step, so taking the time to walk through the options without pressure is exactly how we like to start. We're looking forward to seeing your son through to a result you'll both be proud of.
Straighter smiles, planned with patience — in Langley.
Braces, clear aligners and retainers for kids, teens and adults. Book a calm, no-pressure first consultation with a Langley orthodontist.
Content like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your practice needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for an orthodontic practice:
Tell us the biggest time-sink in your week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for Cronin Orthodontics
These agents work around the clock — answering patients, improving rankings, handling marketing and coordinating the front-desk loop. X9 sets them up and manages them, so the office keeps doing the work only they can do. Start with one agent, or the whole team.