A team of AI agents that runs the routine work for Bonne Vie Medical
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a clinic — answering patients, improving search rankings, writing and scheduling marketing, and coordinating the front-desk loop, available around the clock. We set them up and manage them, so the team can stay focused on care.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for Bonne Vie Medical, with no obligation.
The AI agent team
Each agent owns one part of the clinic and runs it on an ongoing basis — not a feature the team operates, but a worker X9 sets up and manages. The patient assistant is simply the most visible one.
Answers the questions patients actually ask and guides them toward booking a consultation — day or night, so no enquiry goes unanswered.
Improves search rankings and content over time so more people nearby find the clinic on Google — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the clinic's voice, without the team lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — booking system, calendar, intake forms, reminders — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches a med-spa & aesthetics clinic depends on — "laser hair removal Coquitlam", "Botox near me" and the terms local patients actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for Bonne Vie Medical — we are not affiliated with the clinic, and there is no obligation in reviewing it.
The Patient Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions patients actually ask (which treatment is right, what to expect, booking a consultation) and guides them toward a visit. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the clinic already uses (booking system, calendar, intake forms, reminders) as it goes. The same enquiry from the assistant moves through the front desk on its own — captured, answered, scheduled, confirmed — while the team is with a patient.
"Hi — I'd like to come in about laser hair removal and maybe a consult on a treatment for acne scars. Could I book something this week in Coquitlam?"
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the clinic's voice, week after week. Everything below was AI-written for Bonne Vie Medical as a sample of what it produces.
Not sure whether you want a peel, microneedling or laser? You don't have to decide on your own. A consultation is where we look at your skin's actual concern — texture, tone, scarring — and map the gentlest route to the result you want. No pressure, just a plan. #CoquitlamSkincare #MedSpa
Thinking about starting laser hair removal? Autumn and winter are ideal — less sun exposure between sessions means safer, more effective treatment. Plan now and you're smooth by summer. Ask us which package fits your skin and goals. #LaserHairRemoval #Coquitlam
Myth: "Botox freezes your face." Fact: done well, it softens the lines you don't want while leaving your expression yours. The art is in the dose and placement — which is exactly what a proper consultation is for. Book one and ask every question you've got. #Botox #CoquitlamBC
Peel, Microneedling or Laser? A Calm Guide to Acne-Scar Treatment
Three of the most-asked-about treatments, side by side — how each one works, the downtime to expect, and who tends to do best with which. The short answer is usually "it depends on your skin," and here's exactly what it depends on.
"The consult was so thorough — they explained every option and never pushed anything. I felt informed and comfortable the whole way through."
Thank you so much — this means a lot to our team. A calm, no-pressure consultation is exactly how we like to start, so you can make the choice that's right for you. We're always here if any questions come up before or after your visit.
Considering laser or injectables in Coquitlam?
Med-spa & aesthetics consultations across Coquitlam, BC. Honest advice, a clear plan for your skin, and a calm, no-pressure start.
Content like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your clinic needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for a med-spa & aesthetics clinic:
Tell us the biggest time-sink in your week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for Bonne Vie Medical
These agents work around the clock — answering patients, improving rankings, handling marketing and coordinating the front-desk loop. X9 sets them up and manages them, so the team keeps doing the work only they can do. Start with one agent, or the whole team.