A team of AI agents that runs the routine work for Avon Animal Hospital
X9 Lab Media builds and runs autonomous AI agents that take over ongoing work for a clinic — answering pet owners, improving search rankings, writing and scheduling marketing, and coordinating the front-desk loop, available around the clock. We set them up and manage them, so the team can stay with the patients.
One agent below is wired up live right now — you can talk to it yourself. The others are real services X9 deploys and manages, shown with sample output. This is an independent concept built for Avon Animal Hospital, with no obligation.
The AI agent team
Each agent owns one part of the clinic's day and runs it on an ongoing basis — not a feature the staff operate, but a worker X9 sets up and manages. The customer assistant is simply the most visible one.
Answers the questions pet owners actually ask and guides them toward booking — day or night, so no enquiry goes unanswered.
Improves search rankings and content over time so more local pet owners find the clinic on Google — ongoing work, not a one-time fix.
A real, deployed result: X9's SEO agent ran the search work for Reno Stars, a Vancouver renovation studio, where Google Search clicks grew from a few a day to 20–30 a day over three months. See the full case study below.
Writes and schedules content on an ongoing basis — social posts, blog articles, ad copy and review replies — all in the clinic's voice, without the team lifting a finger.
The conductor. It runs the other agents and plugs into the tools you already use — practice software, calendar, reminders — taking over whole workflows end to end.
X9's SEO agent ran the search work for Reno Stars. Over roughly three months, their Google Search clicks grew from a few a day to 20–30 a day. The same agent would target the searches a veterinary clinic depends on — "vet near me Surrey", "dog dental cleaning Surrey" and the terms local pet owners actually type. The figures above come from Google Search Console; the site is live and verifiable at the link above.
Who we are
X9 Lab Media is a Vancouver studio that builds and runs AI agents for local businesses. We set the agents up, manage them day to day, and stay accountable for the results. This page is an independent concept we built for Avon Animal Hospital — we are not affiliated with the clinic, and there is no obligation in reviewing it.
The Customer Assistant agent
The most visible agent on the team — a front desk available around the clock that answers the questions pet owners actually ask (vaccines due, a dental worry, a new-puppy first visit) and guides them toward booking. Type below; this one is wired to a real AI endpoint right now.
● Live. Every message reaches a real AI model, so answers will vary — just as they would on the live website.
The Coordinator agent at work
The Coordinator runs the loop and syncs the software the clinic already uses (practice software, calendar, reminders) as it goes. The same enquiry from the assistant moves through the front desk on its own — captured, answered, scheduled, confirmed — while the team stays with the patients.
"Hi — our cat Mochi is overdue for her shots and seems a bit off her food. Could we get in this week?"
The Marketing agent's work
Once deployed, the Marketing agent writes and schedules this kind of content on an ongoing basis — posts, blogs, ad copy and review replies in the clinic's voice, week after week. Everything below was AI-written for Avon Animal Hospital as a sample of what it produces.
Bad breath isn't just "dog breath." It's the most common sign of dental disease we see — and one of the most overlooked. If a sniff makes you wince, it's worth a quick dental check before it turns into a sore tooth. #SurreyVet #PetDental
Tick season is back in the Lower Mainland. After every walk through long grass, run your hands over your dog — ears, neck, between the toes. Prevention is far easier than treatment, and we can match the right protection to your pet. #Surrey #TickSeason
A gentle nudge: senior pets do best with a wellness check twice a year, not once. A lot can change in twelve months at seven-plus, and the early catch is almost always the easy fix. Due for a visit? We'd love to see them. #SeniorPets #WellnessFirst
Puppy's First Vet Visit: What to Expect in Surrey
From the nose-to-tail exam to the first round of vaccines and a simple plan for the year, here's how a calm first visit sets your new puppy up for a healthy, comfortable life — and how to keep them relaxed in the room.
"The team was so gentle with our nervous rescue. They took their time, explained everything, and never rushed us. Our dog actually walked out wagging."
Thank you so much — this means a lot to us. A nervous first visit can set the tone for years, so we always take that extra minute to let an animal settle. We're so glad your rescue felt safe with us, and we're here whenever they need us next.
Calm, careful vet care in Surrey.
Wellness exams, vaccines, dental & surgery for the dogs and cats of the neighbourhood. Unhurried visits, new patients welcome.
Content like this works alongside the SEO agent — the same one that ran the search work for Reno Stars, a Vancouver renovation studio, where Google search clicks grew from a few a day to 20–30 a day over three months. See reno-stars.com →
Any agent your clinic needs
The four core agents are the starting team. We can also build and deploy a new agent around a specific bottleneck in the day. A few we could put to work for a busy veterinary clinic:
Tell us the biggest time-sink in the clinic's week and we'll scope an agent for it — no charge to scope, no obligation. Ask the live assistant above, or reply to our email.
Ask the live assistant ↑ Email X9 Lab MediaPut an AI team to work for Avon Animal Hospital
These agents work around the clock — answering pet owners, improving rankings, handling marketing and coordinating the front-desk loop. X9 sets them up and manages them, so the team keeps doing the work only they can do. Start with one agent, or the whole team.